This page explains, in human-readable language, how Trackfluence handles data for brands, agencies, and creators who use our platform.
Trackfluence is an analytics platform for influencer and creator campaigns. We collect only the data we need to provide campaign reporting, optimization, and account administration. This typically includes account details you provide to us (such as your name, email address, and company information) as well as analytics data made available through official platform APIs.
We use this data to operate and improve the service, troubleshoot issues, secure your account, and communicate with you about important updates. We do not sell your data to third parties. Any sharing of data with subprocessors is limited to vendors that help us deliver core product functionality (for example, hosting, email, and logging).
Data is retained for as long as it is needed to provide reporting and historical performance for your campaigns, or as required by law. You can contact us at support@trackfluence.app to request more details about our data retention practices or to ask for your data to be updated or removed where applicable.
This Privacy Policy is a living document and will be updated as we expand the product and respond to regulatory requirements. When we make material changes, we will update the date on this page and, where appropriate, notify customers through the product or by email.